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    Return items within 30 days

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Covid-19 / Coronavirus Update

This page has been setup to keep you, our customers updated on our position as it relates to the COVID-19 / Coronavirus.

We are currently OPEN.

We have an increased Hygiene policy in place and cell containment policy to prevent any UNNECESSARY interaction between our staff. All shared areas have limited access and increased hygiene policy in place. Where appropriate, we have staff operating remotely and any staff feeling the need to self-isolate have been supported to do so.

Our orders are continuing to dispatch daily on our normal operating services. Our Delivery partners are:

Standard Delivery / 1st Class: ROYAL MAIL - Latest Update From Royal Mail Here

UK Next Day: DPD - Latest Update From DPD Here

International: ROYAL MAIL (whilst transiting through UK) & Various International Royal Mail Partners.

 

RETURNS: Whilst our warehouse team will be able to receive any returns, they will not be passed to and processed by the Customer Services Teams until after the UK Lockdown has been lifted and our Customer Services Team have all been able to return to the admin offices. Please therefore expect delays in any refunds and returns processing.

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